Salesforce Project Manager for Billerica, MA

Position: Salesforce Project Manager 

Location: Billerica, MA

Experience: 8-10+ yrs

Duration : 10+ months 

Rate: $65 per hour on 1099 or corp to corp 

SKILLS: Salesforce, SFDC, Project Management, PMP, Risk Analysis, SFDC processes, Salesforce Configuration, Visual Force, Oracle ERP, agile, Data Management, Data Governance

Job Responsibilities:

• Planning and managing large scale projects across the Commercial, Marketing, Customer Service domains

• Ensuring that priorities are set as well as planning the time and human resources required for the projects

• Planning the resources required to successfully implement the systems on time, cost, and quality

• Managing umbrella programs for the overall observation of several related projects

• Analyzing the interdependencies within the portfolio and conducting the required risk analysis

• Responsible for supporting the project managers in developing the business case, defining the RFPs, applying, presenting, managing, concluding, and post-calculating the costs of projects

• Regular reporting on the project/program progress: Indicates problems and risks; recommends corrective action

• Coordinating, escalating and following up on issues. 

• Translating recurring issues and problems into fundamental solutions 

• Identifying problems and opportunities within processes,independently seeking solutions with the involvement of other colleagues and clients

• Handling client expectations in a professional manner; Commissions, steers and monitors external service providers working on the project

Qualifications:

• SFDC Process knowledge

• Customer Data Management process knowledge

• 3+ Customer Data Management and governance

• Relevant industry experience(Biotech, Pharma, Life Science)

• Relevant functional domain knowledge (sales, marketing,territory management and incentive compensation, customer service,customer data management and governance, business intelligence and data warehousing)

• 8+ to 10 years project management experience on the Salesforce.com platform

• Certified PMP or equivalent preferred

• Strong hands-on platform experience - must understand and be able to effectively manage the implementation of Salesforce configuration and visual force

• Knowledge of ETL, integration and migration tools using Oracle database and Informatica middleware products, as well as SAP PI

• Integration experience with SAP, ERP and Oracle ERP systems is a strong plus

• Strong planning, conflict resolution, analytical/problem solving skills with ability to learn quickly

• Knowledge in Application Lifecycle and Implementation processes (e.g. PMI, Agile)

• Superior communicator experienced in global, multi cultural project setup at multiple hierarchical organizational levels

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